STORE POLICY
CUSTOMER CARE
At VELOUR , our customer are at the heart of everything we create. we are committed to offer not only exquisite jewellery but also an experience defined by trust , elegance , and care.
* Personal assistance : our customer care team is available to guide you with product details , sizing, styling, or aftercare advice .
*Availability : you may reach us via whatsapp at 9359921610 between 10am - 7pm IST, monday to saturday .
PRIVACY & SAFETY
At VELOUR , your privacy and security are as precious to us as the jewellery we craft . we are dedicated to safeguard your personal information and ensuring a safe and seamless shopping experience
* Data protection : all personal details shared with us - including name, contact information, and billing address - are kept strictly confident and used only to process your order
PAYMENT METHODS
online payment